State Farm® Insurance Agent Brittany Monsour

"They do an amazing job and are always responsive. Great people and agency."

"Brittany and her team, Sophia, Paola, and TJ have been great to work with. Whatever questions I have, they are quick to respond and get answers for me either on the phone or same day. They’ve offered transparency in communication and whatever reason I have had to call the office, they have been friendly, efficient, and an exemplary representation of a State Farm office. Not all branches and agents are created equal, but Brittany’s office has been nothing short of spectacular."

"La felicito"

"I had an emergency and the people at this office were great to work with. I would highly recommend them."

"Brittany was so very helpful she answered all my questions she assured me that what I was asking for would be taken care of very satisfied"

"We had lots of changes when we moved, and Brittany’s staff cheerfully took care of everything."

"Excellent service. Excellent team"

"Wonderful staff to deal with. Very cordial and professional. I've been using Brittany Monsour State Farm Agency for many years to handle all my insurance needs (home, auto, & rentals) and highly recommend her agency to everyone!"

"Son muy amables y te ayudan a buscar el mejor precio muchas gracias por su gran servicio"

"Paola was amazing and extremely helpful"

"Love my insurance agent Brittany monsour! So personable and kind and always respond quickly!"

"Great experience. They were fast and direct with the issue I had called about. They got everything squared away and were pleasant to deal with."

"Paola is always on top of things. Returns calls that day, usually around an hour or less. She’s efficient, makes sure I understand everything and takes care of my family’s needs for auto insurance."

"Tuve una buena experiencia trabajando con la agente Paola Velasquez. Ella ayuda bastante a la gente hispana."

"I spend a lot of time off the grid - camping, hiking, wheeling and I don’t have patience for things that don’t work. This agency does. Solid office to work with. They are reliable and straightforward. People know their stuff here and make sure you’re covered for literally EVERYTHING. So if you want dependable, prepared, and build to last, this is the office i recommend. Shout out to Brittany, TJ and Miss Paola. Y’all doing it right for us folk."

"Kelly Orellana was really helpful, and great to work with, she did everything that I asked for fast and efficiently."

"Always have a great help for providing the right insurance and giving the best deal for my vehicle. Thanks Paola for the help !!!"

"I had an excellent experience working with Allie [sp?] at State Farm. From start to finish, she was professional, knowledgeable, and incredibly responsive. She took the time to explain my coverage options clearly, answered all of my questions with patience, and made sure I fully understood my policy instead of rushing me through the process. What really stood out was Allie’s attention to detail and her willingness to go above and beyond to make sure everything was handled correctly. She was easy to reach, followed up promptly, and made what can often be a stressful or confusing process feel simple and straightforward. If you’re looking for someone who genuinely cares about helping you protect what matters and provides top-tier customer service, I highly recommend Allie at State Farm. She is a true professional and a pleasure to work with."

"I have been very happy with my interactions with this office over the years. Most recently I had a helpful conversation with Aly who provided information and suggestions on how to best update our insurance."

"Son muy amables y saben aser muy bien su trabajo"

"Working with this State Farm has been by far the most difficult. I called in asking questions about my bill . I was told no everything is fine you’re all good. My bill amount can’t getting high and high ever billing state with no real explanation. The representative I spoke with named TJ gave me false information multiple time . When I called out the fact that he was giving me false information I was told he has heard us in billing tell this to other customers so he was trying to fill in . Even though the questions I was asking wasn’t within his department and he should’ve gotten me over to the correct department. I have recorded conversations with TJ while he was giving me the incorrect information. It got so bad I had to even record my conversation with the person in billing because I was getting told so may different things . She acknowledged that he did in fact give me the wrong information. The price has went up for everything without notice . After over an hour or more trying to get everything straightened out she said oh he will get a training . As if that was supposed to make the situation better. This was an horrible experience with this company. I hope that training helps the next customer in my shoes so they aren’t giving incorrect information."

"Paula is absolutely amazing and always helpful when I have questions! great office!"

"Great experience very kind and respectful"

"My experience with Brittany Monsour and the office in total was just great. Very reachable and patient."

"We love Brittany.. She such an asset for State Farm. She has great customer service and is great to work with. She explains everything in detail with you. She has a great personality and makes you feel comfortable with her. We are so happy we found her."